Develop statewide quality infrastructure and direct quality and patient safety activities and resources
Primary Activities and Responsibilities
Develop and implement systems, policies and procedures for the identification, collection and analysis of quality, risk and/or patient safety information
Supervises the collection of data concerning injuries, complaints, claims, and/or other patient safety-related data
Educate and train leadership, staff and physicians as to the quality and patient safety program and their respective responsibilities in carrying out the program.
Advise departments on designing quality improvement and patient safety initiatives, policies and protocols within their own departments
Oversee the investigation and analysis of patterns and trends that could result in compensatory or sentinel events, serious adverse events and near misses. Assist with identification and implementation of corrective action where appropriate
Report all adverse events to appropriate regulatory and accrediting agencies as required. Partner with legal counsel to coordinate the investigation, processing, and defense of claims against Ascension
Enhance Ascension and the larger healthcare community’s knowledge of quality improvement and safety best practices through literature review, interaction with internal and external resources, and knowledge of evolving relevant regulatory requirements.
Bachelor’s degree from an accredited institution
Lean Six Sigma Master Blackbelt
5 or more years of relevant work experience
2 or more years of proven and progressive leadership or management experience
Master’s degree from an accredited institution. PhD highly preferred
Lean Six Sigma Master Blackbelt
10 or more years of relevant work experience
5 or more years of proven and progressive leadership or management experience
Experience working within both a healthcare and corporate setting highly preferred
Knowledge and Skills
Ability to apply a consultancy approach, effectively managing expectations of stakeholders and clients
Expert in healthcare delivery systems and performance improvement
Strong knowledge of various quality improvement methodologies including LEAN and Six Sigma
Skilled at working with all levels within an organization
Aptitude to influence and negotiate when appropriate
Ability to apply business knowledge into practical solutions based on business strategy or organizational changes
Excellent written, and verbal communication skills
Proven ability to handle sensitive and confidential information appropriately
Work hours may vary in length and schedule (may include a non-standard work week)
25% travel required
Successful candidate will be based either in Jacksonville, FL or Pensacola, FL
About Ascension St Vincent's
St. Vincent HealthCare has been proudly serving Jacksonville and the surrounding areas since 1873. We are a part of Ascension, the nation’s largest nonprofit healthcare system. In Florida, Ascension operates seven hospitals and has over 100 sites of care. We employ nearly 10,000 people across the region. Together with Sacred Heart, we provided $168 million dollars in community benefit and care of persons living in poverty.
Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As the largest non-profit health system in the U.S. and the world’s largest Catholic health system, Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2017, Ascension provided more than $1.8 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 165,000 associates and 34,000 aligned providers. Ascension’s Healthcare Division operates more than 2,600 sites of care – including 153 hospitals and more than 50 senior living facilities – in 22 states and the District of C...olumbia, while its Solutions Division provides a variety of services and solutions including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.